This “Computer Maintenance Department” sure doesn’t know much about computer...
“Peggy” from “Computer Maintenance Department” (1-645-781-2458 on my caller ID) called again. Lots of people are aware of these phone calls. They call, make vague claims about receiving a report that...
View ArticleDeconstructing my conversation with “Computer Maintenance Department”
My tell-all about my encounter with “Computer Maintenance Department” was a little heavy on the jargon yesterday. It occurs to me that explaining what some of the terminology means, and the problem...
View ArticleEMET protects against what your antivirus cannot–and it’s free
A few years ago, Microsoft quietly released a security tool called EMET–the Enhanced Mitigation Experience Toolkit. EMET is now in version 4.0, and it’s probably the best security tool you’ve never...
View ArticleWindows Technical Support calls me again
“Oh, so you think you’re Mr. Genius Man,” the crackly voice said, drowned out by static caused by his cheap VOIP connection. “Enjoy your broken computer, Mr. Genius Man. Goodbye, Mr. Genius Man.” So...
View ArticleSome tips for trolling fake technical support calls
I did a little more digging after getting yet another fake technical support phone call last week, and I’ve done some thinking on my own. If you want to troll these criminals when they call you, here...
View ArticleThe Tampa Post on “Windows Service Center” scams
The Tampa Post’s technology Q&A columnist received a letter this weekend (toward the bottom of the link) about Windows tech support scammers. From the article: The people performing the hoax sound...
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